FAQ

Questions, answered
plainly.

What Deliverain does, which protocols and standards it supports, how data and compliance work, and what to expect from a deployment — no sales copy, just the facts.

Platform Products Integration Security Deployment Getting Started
Platform & Company

The basics.

What Deliverain is, who it's built for, and where it's already running.

What is Deliverain?+
Deliverain Research & Solutions Pvt. Ltd. is India's OT-native Industrial Intelligence Platform for the Energy & Utilities sector — from substation to plant floor. It's built by a team of OT engineers and protocol specialists on real Indian brownfield infrastructure, not adapted from generic IT or foreign SaaS tooling.
What does "OT-native" actually mean?+
It means the platform is built from the ground up on operational-technology protocols and constraints — IEC 61850, Modbus, DNP3, and 40+ others — rather than retrofitted from IT or cloud software. In practice that means no proprietary hardware gateway for IEC 61850, and the ability to connect to 30-year-old PLCs and brand-new IEDs in the same brownfield deployment without rip-and-replace.
Who is Deliverain built for?+
Utilities and industrial operators across Generation, Transmission, Distribution, and Renewables, plus heavy industry — Metals & Mining and process manufacturing. See the Industries page for how each segment maps to specific use cases.
How long has Deliverain been around, and who's behind it?+
Deliverain was founded in 2021 in Bengaluru, with its focused pivot into the power sector beginning in 2023. It's led by VimalKanth Tummala (Founder & CEO), Karthik Raju (Co-Founder & CTO — platform architect behind Pulse, SignalForge, Scaffold, and SentinelLog), and Gokul Rajesh (Co-Founder & COO). More on the team and timeline on the About page.
Where is Deliverain deployed today?+
Live across 70+ substations in 11 states, plus deployments abroad. Named deployments include GE Vernova, PGCIL, Tata Power, Adani, L&T, ReNew, TN TRANSCO, SJVN, IndiGrid, Azure Power, NLC India, Jindal Power, Haldia Energy, JSW Steel, and ITC PPB.
Products

What each product does.

Five products, one platform, one data layer underneath all of them.

What is Deliverain Pulse?+
Deliverain's core OT connectivity and data historian platform, powered by its Time-Series Data Engine. It ingests real-time data from 40+ industrial protocols and normalises it into a time-series store for analytics, dashboards, and downstream systems — without vendor lock-in. Live at GE Vernova across 20+ substations.
What is SignalForge?+
A multi-protocol interoperability suite with two tools: a real-time bidirectional Protocol Converter Gateway (IEC 61850 Client, IEC 60870-5-104 Master with TLS, OPC-UA, DNP3) for brownfield integration without hardware replacement, and a passive Protocol Analyzer for network audit and troubleshooting. Live at GE Vernova.
What is SubstationSynk (and SubstationSynk Edge)?+
SubstationSynk simulates complete IEC 61850 substation environments in software — GOOSE interlocking, MMS communication, Sampled Values — in both server mode (simulating up to 30,000 data nodes per instance) and client mode (testing real IEDs). It supports IEC 61850 Editions 1, 2, and 2.1, and is validated against GE MiCOM, Multilin, and Alstom C264 BCU hardware. Deployed at PGCIL and IndiGrid, and used for internal FAT by GE Vernova India and Qatar. SubstationSynk Edge packages the same simulation engine into a compact, panel-mountable industrial appliance for turnkey deployment — currently in early access.
What is SentinelLog?+
Deliverain's OT cybersecurity product — passive asset discovery, syslog monitoring, real-time threat detection, and CERT-In compliant incident reporting, entirely India-resident with no cloud dependency. See the Security & Compliance section below for the details.
What is Scaffold?+
A low-code industrial app platform that turns paper-based plant floor processes into digital workflows — Operator Rounds, Permit to Work, Maintenance Planning, Process Twins, Production Analytics, and Quality Management. It connects to MES, ERP, and CMMS systems, and is trusted by 10,000+ industrial workers across power, steel, and process manufacturing, with a 20% productivity improvement observed across deployments.
Integration & Protocols

Connecting to what you already run.

Brownfield-first, vendor-agnostic, no rip-and-replace.

What protocols does Deliverain support?+
40+ industrial protocols, including IEC 61850 (GOOSE, MMS, Sampled Values — Editions 1, 2, and 2.1), OPC-UA, DNP3, Modbus TCP/RTU, IEC 60870-5-104, PROFIBUS, and SNMP.
Do we need to replace existing PLCs or IEDs to use Deliverain?+
No. The platform is brownfield-ready — it connects to decades-old PLCs and modern IEDs in the same deployment without rip-and-replace, and IEC 61850 connectivity doesn't require a proprietary hardware gateway.
Does Deliverain work with our existing vendor equipment?+
Yes — the platform is vendor-agnostic and works across GE, Hitachi, ABB, Schneider, and Siemens equipment. SubstationSynk specifically is validated against GE MiCOM P-series, Multilin 350/750, and Alstom C264 BCU hardware in real FAT environments.
Can Deliverain integrate with our SCADA, EMS, MES, or ERP systems?+
Yes. SignalForge's protocol conversion layer bridges IEC 61850 substations to legacy IEC 60870-5-104 SCADA masters and OPC-UA historian platforms, and Scaffold integrates with MES, ERP, and CMMS systems through its integration framework.
Security & Compliance

Data residency and regulatory alignment.

Where your data lives, and what standards the platform is built against.

Is Deliverain CERT-In compliant?+
Yes. SentinelLog is purpose-built for India's CERT-In April 2022 directive, which mandates 6-hour incident reporting and 180-day log retention for critical infrastructure operators. It provides automated CERT-In incident report generation within the 6-hour window, and 180-day tamper-proof log retention with cryptographic integrity verification.
Where does our data live? Is anything hosted outside India?+
All operational data stays on-premise or on Indian cloud infrastructure — there's no foreign data centre dependency and no "phone-home" behaviour under any operating condition.
Can Deliverain run without an internet connection?+
Yes — the platform is air-gap compatible and fully operational with zero internet connectivity, which matters for sites where connectivity to the outside world isn't permitted or reliable.
What security and regulatory standards does the platform align to?+
SentinelLog references IEC 62351 and IEC 62443 alongside CERT-In. More broadly, the platform's regulatory alignment covers CERC, SLDC, RDSS, and CEA standards where relevant to each product.
Deployment & Support

Getting from pilot to production.

Nothing goes live until it's been proven off-line first.

How does a typical deployment work?+
Five stages, described on the homepage: Assess (site survey, protocol and IED inventory), Simulate (validated in SubstationSynk first — nothing live is touched yet), Pilot (a contained run; issues get fixed before scaling), Deploy (a phased, brownfield-safe rollout), and Support (an ongoing relationship, not a handoff).
Will deployment disrupt systems that are already running?+
No — that's the point of the Assess/Simulate/Pilot stages before anything is deployed. The rollout itself is phased and brownfield-safe, designed for zero downtime to systems already in production.
What does support look like after go-live?+
Direct access to the engineer who built your deployment — no tiered helpdesk, no script-readers. The ticketing system exists for an audit trail, not as a queue you wait in.
Is there a product roadmap?+
Yes, four stages: V1 — Connected Data Foundation (live today: Pulse, SignalForge/SubstationSynk, SentinelLog), V2 — Operational Visibility + Intelligence (building, FY26–27: SCADA/EMS, CIM network model, regulatory automation), V3 — Simulation + Sector AI (roadmap, FY27–29: Grid Digital Twin, renewable forecasting, OT SOC), and V4 — Autonomous Operations (vision, FY29–31: AI-assisted control room, agentic grid operations).
Getting Started

Talking to us.

What to expect once you reach out.

How much does Deliverain cost?+
Pricing is scoped to your segment, fleet size, and which products you need — Deliverain doesn't publish self-serve pricing. Request a demo and the team will size a proposal to your deployment.
How do I request a demo?+
Through the Contact page — share your organisation, sector, and which products you're interested in, and the team responds within 24 hours. Options include a 30-minute SentinelLog walkthrough, product-specific demos, or a partnership conversation.
Can OEMs or system integrators partner with Deliverain?+
Yes — there's a dedicated partnership track for OEM, system integrator, and consulting engagements, reachable through the same Contact page.

Still have a question?

Tell us what you're trying to solve and we'll get an engineer — not a script — to answer it.

Talk to an Engineer → Browse Products